Privacy Policy – Direct Handel

Effective Date: 1/03/2025

At Direct Handel, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or make a purchase from us.

🔐 1. Information We Collect

When you visit our website or place an order, we may collect the following:

  • Personal details: Name, email, phone number, address

  • Payment information: Billing address, payment method (handled securely via third-party processors)

  • Order history and preferences

  • Device and usage info: IP address, browser type, location (for analytics & fraud prevention)

📦 2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional offers (only if you opt in)

We do not sell or rent your personal information to third parties.

🔄 3. Sharing Your Information

We may share your information with:

  • Shipping providers to deliver your orders

  • Payment processors (e.g., Stripe, PayPal) to handle secure transactions

  • Analytics tools (e.g., Google Analytics) to understand website traffic

  • Legal authorities if required by law

All third-party services are GDPR-compliant and only receive the information necessary to perform their tasks.

🛡️ 4. Data Security

We take your privacy seriously and protect your information using SSL encryption, firewalls, and secure data storage. We limit access to your data to authorized personnel only.

🌍 5. Your Rights (For EU Customers)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to processing

  • Request data portability

To exercise your rights, contact us at: privacy@directhandel.shop

🍪 6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may limit some site features.